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Activation

We receive the delinquent account from your HOA.

Demand for Payment

Our staff attempts to collect the debt with a written demand for payment.

Recorded Lien

We notify the homeowner of the recorded lien.

Intent to Default

The homeowner is notified of the intent to default the property.

Default

Our staff attempts to collect the debt with a written demand for payment.

Sale Notification

The homeowner is given notice that the sale of his/her home is imminent unless the lien is paid in full.

Restitution and Recovery

Communication between the HOA and the homeowner is restored so that speedy restitution and recovery can be arranged.

Telephone Campaign

In addition to the written notifications, we conduct a parallel telephone campaign to prompt the homeowner to engage with your HOA. This frequently restores communication between the two parties, and leads to a fair and expedient resolution of the delinquency.